Privacy Policy

Effective Date: July 14, 2026

ATC Family Transport Inc. (“ATC”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website atc-trans.com, apply to drive with us, request our services, or communicate with us by phone, SMS, or email.

1. Information We Collect

We collect the following categories of information:

  • Contact information: full name, phone number, email address, mailing address.
  • Driver applicant information: employment history, CDL number and class, endorsements, driving record, DOT-required qualification data, and any other information you voluntarily submit through our application forms.
  • Shipper and customer information: company name, shipment details, pickup and delivery locations, and any other information you provide when requesting a quote or service.
  • Communications: the content of messages, emails, and SMS you exchange with us.
  • Technical data: IP address, browser type, device information, pages visited, referring URLs, and similar analytics data collected automatically.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested services;
  • Process driver applications, verify qualifications, and communicate about hiring decisions;
  • Coordinate freight shipments, dispatch, and delivery updates;
  • Send transactional and service-related SMS and email communications;
  • Send marketing and promotional communications where you have provided express consent;
  • Comply with legal obligations, including DOT and FMCSA record-keeping requirements;
  • Protect our rights, property, and the safety of our drivers and customers.

3. SMS / Text Messaging Program

If you provide your mobile phone number and consent to receive text messages, we will use it to send you communications related to your interaction with us. Two separate consents apply:

  • Non-marketing (transactional): application status, interview scheduling, onboarding, dispatch and delivery updates, customer service responses.
  • Marketing: promotional offers, hiring bonuses, referral program updates, service announcements, and similar promotional content.

Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out, or HELP for assistance. Opting out of one program does not automatically opt you out of the other.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Information

We do not sell your personal information. We may share information only in the following limited circumstances:

  • With service providers who help us operate our business (hosting, CRM, SMS delivery, analytics), bound by confidentiality obligations;
  • With regulators, law enforcement, or courts when required by law or legal process;
  • With successors in the event of a merger, acquisition, or sale of assets;
  • With your explicit consent.

We never share SMS opt-in data or consent information with third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to analyze traffic, remember preferences, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect certain website features.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations (including DOT and FMCSA requirements), resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your state of residence, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to opt out of certain uses. California residents have additional rights under the CCPA/CPRA. To exercise these rights, contact us using the details below.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

11. Contact Us

ATC Family Transport Inc.
738 Hanbury Dr, Des Plaines, IL 60016
Phone: (224) 801-1105
Email: info@atc-transport.com